International Roaming

HOW INTERNATIONAL ROAMING WORKS

When you travel outside the United States, you can activate international roaming on your line.

Roaming allows you to:

  • Make and receive calls
  • Send and receive texts
  • Use mobile data

Roaming is billed based on destination and usage.

You activate it only when you need it.

BEFORE YOU TRAVEL

Before leaving the U.S.:

  1. Log into your Switch account 
  2. Select your line 
  3. Enable International Roaming 
  4. Review rates for your destination 

Once enabled, your phone will connect automatically when you arrive in a supported country.

ROAMING RATES

Roaming rates vary by country and by usage type (calls, texts, data).

We recommend reviewing rates in advance so you know what to expect.

CONTROL YOUR USAGE

You stay in control while roaming.

You can:

  • Monitor usage from your account dashboard
  • Add roaming credit if needed
  • Disable roaming anytime

No automatic long-term international subscriptions.

WHAT TO EXPECT

Speeds and coverage may vary depending on local partner networks.

Most major travel destinations are supported, including:

  • Europe
  • Canada
  • Mexico
  • Asia-Pacific
  • Latin American countries

Always check availability for your exact destination before traveling.

FREQUENTLY ASKED QUESTIONS

Do I need a new SIM card?

No. Your existing Switch SIM works when roaming is enabled.

Will my number stay the same?

Yes. You keep your Switch number while traveling.

Can I receive calls while abroad?

Yes, if roaming is active.

Is roaming included in my plan?

Roaming is an optional add-on and is billed separately based on usage.

WANT TO AVOID ROAMING CHARGES?

You can always:

  • Use Wi-Fi for calls and messaging
  • Turn off mobile data while abroad
  • Enable roaming only when necessary

Flexibility means you choose how you stay connected.

Still Need Help?

If you can’t find your answer here, our support team is available.

Contact Support – Support@SwitchMobile.com

Include your line number and a brief description of your issue for faster help.

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